Needed to renew a policy with IFFCO TOKIO general insurance. As there was an issue in the policy (it was complicated being issued from a different branch i felt i would have to explain it) i called their office at 6,30pm after talking the phone numbers from the Internet
Me: Iffco-Tokio
Reply: Yes
Me: Can i speak to Ms ........., the branch manage
Reply: No, Call in the morning
Me: Can i get her mobile number i am so n so
Reply: I don't have it, i am the guard, call in the morning
Next morning at 11am i call
Me: Ms -------, branch manage
Reply: What is your business?
Me: i want to talk to her
Reply: She has not come, speak to an insurance executive
Me: Okay transfer
Mr V*.* comes on the line
Me: Why is it so difficult to speak to your branch manage
V: She is very ill
Me: I am sorry but this could have been conveyed to me
V: (Silence) What is your work
Me: Who is next in line or acting incharge
V: Ms S*.*
Me: can i talk to her
V: Transfers, line drops
I call again to talk to Ms S*.*. i explain her the situation. She assures me of help. I make out a cheque and request a female colleague to deliver. The colleague complains about the weird office where on entering the guard checks her out.
I receive the policy. Irrespective of all the phone calls and the explanation the policy is all wrong as it doesn't take a key component of insurance.
so again i call Ms S*.* and she assures me to look into the mistake. I wait again.
Me: Iffco-Tokio
Reply: Yes
Me: Can i speak to Ms ........., the branch manage
Reply: No, Call in the morning
Me: Can i get her mobile number i am so n so
Reply: I don't have it, i am the guard, call in the morning
Next morning at 11am i call
Me: Ms -------, branch manage
Reply: What is your business?
Me: i want to talk to her
Reply: She has not come, speak to an insurance executive
Me: Okay transfer
Mr V*.* comes on the line
Me: Why is it so difficult to speak to your branch manage
V: She is very ill
Me: I am sorry but this could have been conveyed to me
V: (Silence) What is your work
Me: Who is next in line or acting incharge
V: Ms S*.*
Me: can i talk to her
V: Transfers, line drops
I call again to talk to Ms S*.*. i explain her the situation. She assures me of help. I make out a cheque and request a female colleague to deliver. The colleague complains about the weird office where on entering the guard checks her out.
I receive the policy. Irrespective of all the phone calls and the explanation the policy is all wrong as it doesn't take a key component of insurance.
so again i call Ms S*.* and she assures me to look into the mistake. I wait again.
4 comments:
Always trust on reputed and reliable stiff, know about their history, prices well on relocation services. Get reviews from family, friends or relatives for a reliable and good packers and movers firm. The customers on the firm assist on better idea about the firm. Choose a moving company to provide abrupt relocation assistances at cost effective prices. The role of the reputed moving firm is crucial and important firm to all relocation needs. Hiring a professional moving company manages commercial or residential relocation in a beneficial way
http://hariompackersandmovers.com/
Now-a-days there are countless options to pack and move services with hi-tech business approach. Hire somebody with positive and positive online reviews to pay attention to the technology used by the company as well. This is the more advanced use of age old technologies in terms of shifting. In the present world, a high-tech and modern shifting company always has the upper hand.
Perform intensive background checks before hiring to the packers and movers services in Bangalore. Hire the right licensing, insurance to hire the best movers.
http://hariompackersandmovers.com/
The most important elements of our business provide transportation goods from one place to another. We cater with various warehouse facilities for the goods when in transit. It ensures safety requirements which are spacious and well guarded.
Insurance Services Banglore
The essential factor in our services includes insurance facilities. It transports goods to the desired destination where safety of goods is also our responsibility.
http://hariompackersandmovers.com/
The professed have all types of own fleet of vehicle leaving own offices and associates in almost every part of country.
Always trust on reputed and reliable stiff, know about their history, prices well on relocation services. Get reviews from family, friends or relatives for a reliable and good packers and movers firm. The customers on the firm assist on better idea about the firm. Choose a moving company to provide abrupt relocation assistances at cost effective prices. The role of the reputed moving firm is crucial and important firm to all relocation needs. Hiring a professional moving company manages commercial or residential relocation in a beneficial way.
http://hariompackersandmovers.com/
Post a Comment